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Apple Repair Center Calls 911 Accidentally 1,600 Times [telecom]

Apple Repair Center Calls 911 Accidentally 1,600 Times. Apple Watches Are Probably to Blame

The new SOS feature, the watch's new cellular capabilities, and refurbishment at scale seems to have led to headaches for one California community.

By Mack DeGeurin

For the last four months, police dispatchers in Elk Grove, California have hastily answered phone calls expecting emergencies. Often, however, they are greeted not by a person in need but by an eerie silence broken up only by the occasional muffled muttering of an Apple repair technician.

The calls, which the police have traced back to a single Apple repair and refurbishment facility in Elk Grove, come in everyday and appear to be accidental.

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Bill Horne
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The article linked to states "On the iPhone 8 and iPhone X this feature works by simultaneously holding down the side button and a volume button for several seconds. . .".

Isn't this the same sequence that you use on an Android device to either reset it or bring it up in a diagnostic mode? If so, it would seem that a repair technician's first attempt at a repair would be exactly that.

...Bob K

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Bob K

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