Advocate Intervenes In CenturyLink Case [telecom]

By Sarah Pridgeon

CenturyLink customers in Beulah and Aladdin may wish to attend a public meeting on January 22 about the negotiations aiming to solve the outages, crackles, buzzes and cross-conversations that have plagued telephone lines in rural parts of Crook County for almost two decades.

The gathering will inform customers about the work being done on their behalf by the Office of Consumer Advocate (OCA) and allow representatives from that agency to gather feedback as the case moves forward. The OCA is hoping to negotiate a settlement that will see CenturyLink upgrade the reliability of its service in return for relief from government oversight.

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