Texecom Veritas R8 early instruction manual

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Does anyone have the earlier installation manuals for a Texecom Veritas R8
system that was fitted in 1996 (when the house was built)? The details of
the alarm within the control panel are as follows;
Printed on the PCB: TEXECOM 1995 PC009-4
Label on the chip: DF0029113 5/96
Can it therefore be deduced from these that this version of the panel was
designed in 1995 and manufactured in May 1996?

I have obtained two PDF copies of instruction manuals. There are references
on the back page of these instructions which are as follows:
INS034-10 (dated for about 2000)
INS034-12 (dated for about 2005)
These are for versions of much later models and the circuit boards differ
considerably. It appears some programming details also differ too.

I require to change the engineers code and without it will have to perform a
reset and then it appears I will have to reprogram the system after this. I
don't have the engineers code as the company who installed the system and
maintained it, before I purchased the house, won't release this to me. To me
its like holding me up to ransom to pay them to service the system
especially as they seem to be wanting a call out fee of 150 just to visit
with more undisclosed charges after they get here. And that will be before
they carry out a service which they say has to be booked two months in
advance and will incur another fee with additional call out fees if anything
found to be wrong in those two months. Seems like they're trying to make me
pay for a couple of years they missed out on a service contract.

I was also told by this company that they'd want 80 just to change the
battery when they're around 20 to buy over the counter and 5 mins to fit.
It was due to it having to be replaced within five years and I agree with
this totally. The problem is that I changed the battery myself, after
finding a workaround to silence the anti-tamper on the panel. But found that
it had been serviced by this company seven years after it was fitted (the
dates on the battery and a scruffy scrap of paper with servicing details)
despite low voltage and ah readings noted. So the battery would not be out
of date had it been changed correctly by them. recently closely watched an
Engineer from the company do a service on a friends house and all he did was
a walk test and only visibly looked at the battery (no test instrument
used)! It hasn't inspired me with confidence over them.

When I pressed the company on why they wouldn't issue me with the engineers
number I was told that I'd then have access to all the alarms they serviced.
One of the very reasons I want the number to be changed as well. Good
security - not! Yes, I know you still need the user code but its still not

Any assistance in obtaining an installation manual for my version of the
alarm system will be greatly appreciated.


Re: Texecom Veritas R8 early instruction manual

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Hi Stephen,
Can you contact me direct.
I am on nights want to go to bed. I can help you.
No problems.  I wish I could charge 150, bloody hell.

Kind Regards,
Micky.             Modern Security Systems.   Leeds U.K.

P.S . I will try to get you the manual today.

Re: Texecom Veritas R8 early instruction manual

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Veritas programming has changed little since the early models reset,E/E
timers code change are still the same.
Have a PDF somewhere if you get stuck.
As for 150 where are you London?? way over priced but as for engineers code
security I agree with the company we get many calls to reset panels where
customers have gained the engineers code and basically locked the
system.Also why would your average customer need the engineers code if the
system was set up correctly other than to tinker.



Re: Texecom Veritas R8 early instruction manual
The manual is on www.ukpanels.com

Re: Texecom Veritas R8 early instruction manual
Quoted text here. Click to load it

Thanks for the link but unfortunately the only manuals I'm able to access
there are the user instructions which I already have.

To access the installation manuals on that site requires a verified user
name and password. They won't allow me one.  :-(


Re: Texecom Veritas R8 early instruction manual
Quoted text here. Click to load it

Thanks for your reply.

I take your point in people "tinkering" with the system but if they do that
and lock it up then they only have themselves to blame and pay the
consequences both in inconvenience and financially. However this is also
probably due to not having the installation manual to hand or the correct
one to hand.

That is why I require the installation manual as although I found a
workaround when saving a lot of money changing the battery myself. But who's
best to access the alarm when I've witnessed and discovered evidence of what
I consider to be a poor standard of servicing from the local so called

But I think you also answered your own question when agreeing with my
statement that 150 is totally excessive and its not London but Yorkshire!
I'm still of the opinion they're attempting to claw back some of the time
not on a contract by using that to frighten me into a contract with them.
Its actually done the opposite.

Someone has offered to forward an installation manual to me for this version
of the Veritas but I may take you up on your kind offer.


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