Spectra

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    Hi there

Anyone have any dealings with the Spectra, 1728 panels (Paradox)

Ive recently tried to take one over (existing client in a new house) and its
been locked out. (installer locked) which cant be defaulted by the normal
method. This is fine, but ive been told by tech help that even the suppliers
cant default the panel and we will have to replace the pcb (Im in Australia
by the way)

Surely Paradox would do something dumb like have no back door into their
systems. Even if we have to pay an unlocking fee. Replacing the pcb seems a
bit stupid to me.

Paul




Spectra
  So noboday knows anything about Spectra panels then?

(see my previous post)




Re: Spectra

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The Paradox Spectra?




Re: Spectra

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There is no "back door" to a locked-out Paradox panel other than a hardware
reset which only a favoured few know how to do.  In Canada those are "Action
Jackson", and Bob Campbell.  In the US, it's Jim Rojas.  (Of course there's
always the manufacturer as well).  In Austrailia, I'd suggest talking things
over with your local Paradox rep.  I'm sure they must provide a similar
service "down under" somewhere...  :-))




Re: Spectra
The distributor in Austraila told me that not even they can do a reset if
installer lockout has been programmed.

The customer had to buy a new Pcb and throw the old one away.

Paul

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