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Simon 3-Adding handheld touchpad

Hi,

I am trying to add a handheld touchpad to my new Simon 3 alarm system. When I press Add, then Sensor/Remote, I get the voice prompt "function unavailable". Does anyone know how I can enable this function. The system was installed by an ADT reseller.

Thanks,

avatar00

Reply to
avatar00
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You aren't using installer code 1 or 2, your trying to do it with the master code

Reply to
Mark Leuck

Thanks very much for such a speedy response. I assumed this was the problem, I tried the factory default of 4321. No luck. I guess this leaves me at the mercy of the installer.

Do you have any other suggestions?

Thanks again

Reply to
avatar00

I would suggest you leave adding devices such as that to the installer

Reply to
Mark Leuck

Thanks for your advice.

Reply to
avatar00

Yea, Throw that garbage (Simon 3) in the garbage and buy a real system.

Reply to
Karl Magnus

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