Paragon Plus - mains spike

You need a special jumper to clear a tamper? Get a new box and keypad, especially with lighting involved... maybe replace any switches you can get at easily. Otherwise I bet you have headaches down the road, your electronics have been abused, dude.

I was hoping to avoid that expense. The panel and PIRs appear to be functioning OK.

I was going to try a reset first and see where that takes me.

Any Idea as to what the jumper is and what the procedure is?

A jumper to me usually means a short but if they provided you with one, maybe it's a diode or a resistor, I can't advise, never heard of the panel.

The jumper is a dead short.

Shorting the mains fail pins will allow the panel to be set when the mains fails (running on battery only).

There is no point in shorting these if the problem is a tamper fault.

You need to locate the tamper fault. This could be either the main control unit lid tamper switch, The global tamper circuit or the Siren tamper circuit. There is also the possibility that the fault is on the circuit board but this is the least likely and the last thing to try.

Firstly remove the connections to the global tamper circuit on the pcb and short out with a short length of wire.( T T ) Hold lid tamper switch closed and try to set system if tamper fault gone then the fault is somewhere on this circuit.

If fault still there short out Siren tamper connections ( B- BT ) and try again (this is the most likely offender).

My previous reply is making the assumption that your code number still works.

If it does not then try 1234, If this does work then this means that the panel programming has been defaulted and the system will need to be re-programmed.from scratch.

From previous experience I can tell you that the Paragon panels don't like spikes in the power and normally if the panel goes to this state, and if the keypad isn't accepting your code or 1234, you need to replace it.

Morning Paul, The Skies were a bit lively around you Wednesday night werent they.

Phillip As Paul says if neither of the codes work then it is probably new panel time, BUT Try your old code and 1234 each twice before reaching that decision, if the panel tries to set (exit timer starts) then the chances are that the panel is OK.

Please reply with the results and we will give any further help that we can

Don't remind me, I'm still trying to rectify a direct hit on an access control system. I think it has gone through the rs485 and blown the comms on every controller. Going to be a costly experience for the client as there are 11 door controllers on the system. Hope they are insured!!!! as I don't think they will get away with warranty exchange!!!!!

Could you please exchange this box of charcoal for new control units please - no I dont think so