Anyone else having problems with the new GE Security NX8-v2 not uploading. using the DL-900 software, panel answers and tones for several seconds then popup screen says that the panel is not supported by this software.. We've tried all the available versions of the NX8 listed in the software.. same popup with each one..
When you call them, be sure to have something to read while you wait. Suggested materials include Tolstoy's "War and Peace" or "The Gulag Archipelago" by Solzhenitsyn.
That crossed my mind, However since this was a test to see how reliable the NX8 systems would be. General thinking now is to tell the dist. salesperson to have it back.. We'll move on to another panel for testing. Tks.
If I remember right the original NX-8's had a large heat sink for the power supply, I believe that's gone now. Onboard clock doesn't work very well, sometimes the VER2 panel picks the day and time it wants to send a Test signal. The last NX-8 I used, I programmed two motions for Cross Zone activation, after doing that the panel decided not to send zone restorals anymore. I believe there was a service bulletin about some programming problems with Open/Close reports and some other feature. If you programmed for Open/Close and something else (I can't remember, old age), it caused something else to NOT work correctly. It sounds to me like a Firmware issue, you know cheaper and better :-)) And finally, they're using a CHEAPER enclosure, if you use a tamper switch, you must also use screws to hold the panel door shut... Ughhhhhhhhhhh....... You know, just little shit to piss off the installation guy and save GE some cash...
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