I've had a setup for about 4 years with a Napco Gemini 9600 communicating to HomeSeer without too much trouble until recently. I can no longer communicate with the panel using the RS232 kit. The serial ports on the HomeSeer computer are working fine. I've also tried connecting via the QuickLoader software from a second computer. Any ideas on how to troubleshoot the panel? Does one component fail most of the time (e.g. the panel, automation chip, RS232 converter)? Beyond cutting the power to the panel and disconnecting the backup battery for a few minutes is there something else to try if the panel communication is locked up?
I can still arm the panel from the keypads so at least the "security" functions seem to be working.
Thanks, Chris