In Central & Eastern North Carolina, phone rates have recently gone up. Many of our customers are 100 miles from our office, which is making our phone bill rather high due to regular voice calling, and also the down loading, and/or up loading of changes to the Napco program. Does anyone know of a way to use a standard pre-purchased phone card with the Napco program? Thanks for your input. Robert
What you need to do is contact your local sales office and ask for a representative to sit and go over your phone package. (be prepared to examine a years worth of useage) Look carefully at your usage and features. If you have a back line that only the employees use, is it really necessary to have 20 features when all you need is caller-id, if that? How many lines have conference, ring-back, hunting, or for that matter, long distance? If you don't need a feature, have the rep work through each line or group of lines to tailor the features to match what you use. If your long distance is predictable from specific regions, you may be better getting an unlimited plan for those regions and paying the excess if it's out of the region instead of a much higher rate and never call out of the area enough to hit the extra cost. Think about eliminating or combining lines if you can do duel roles on a single line. let's say you have DSL, many businesses maintain voice lines and a separate voice line for DSL. If you shift DSL to a seldom use voice line, you save there. Many local phone companies (Ma Bells) offer voip, but you should reserve those only for the nonessential voice calls. If you choose voip from the phone company, they can package it into your regular service as a bundle, saving you cost. Look into packaged bundle cell phones from the same company, you may be able to share services and cost instead of the landlines being one bill, the cells another, data another, and so on.
SBC lets you make all the calls you want to anywhere excpt Alaska and Hawaii for $20. and phone cards are NEVER a good deal because of the connection charges. Shop around for a good deal on long distance service.
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