Inovonics Guardian Question

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We bought out a small alarm company a couple years ago.  The owner died.  WE
did get all of his alarm files with the purchase.  For most of the alarm
panels we have had no problem with the dealer code as it was documented in
the file for the account.

However, we recently ran across an Inovonics Guardian that appears to have a
different dealer code.  One of his standard codes is documented in the file,
but it does not seem to work.

It would not be a major issue as the account reports to our CS just fine
(same CS as the deceased dealer was using) However they have managed to
damage a transmitter.  We need to replace it, but in order to delete the old
transmitter and add the new transmitter we need to get into dealer program
mode.  I really don't want to pull the board and send it to Inovonics
leaving the customer unprotected.  Any suggestions?

--
The Security Consultant
Bob La Londe - Owner
849 S Ave C
Yuma, Az 85364

(928)782-9765 ofc
(928)782-7873 fax




Re: Inovonics Guardian Question
Quoted text here. Click to load it
WE
a
file,
old

If you prefer to e-mail:
alarm_wizard(at)homail(dot)com




Re: Inovonics Guardian Question
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in
have
program

Lets try that again:
alarm_wizard(at)hotmail(dot)com






Re: Inovonics Guardian Question
didn't bounce back... let me know if you didn't get something from me
at your hotmail account -mikey
oh, you'll need a little black jumper cable to program the new tx,
plugs in to keypad


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died.
alarm
documented
fine
to
the





Re: Inovonics Guardian Question
Bob La Londe wrote:
Quoted text here. Click to load it

Bob
Have you called Inovonics tech support? They were very helpful when I took
over one of their panels about 10 years ago.
js




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