Honeywell recalling certain Vista 21ip and FA panels

Recall Alert U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 April 7, 2009 Alert #09-734 Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.

Name of Product: =93Vista Residential=94 Security System Control Panels

Units: About 7,000

Distributor: Honeywell International Inc., of Melville, N.Y.

Manufacturer: Ademco de Juarez s.r.l., of Mexico

Hazard: Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

Incidents/Injuries: None reported.

Description: This recall involves the following models of the =93Vista Residential=94 series control panels: Vista-21iP, Vista-21iPSIA, FA168C- GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

Sold by: Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.

Manufactured in: Mexico

Remedy: Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

Consumer Contact: For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm=92s Web site at

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Picture of recalled Security System Control Panel

Reply to
nick markowitz
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Yikes! Now how do you (installing dealers) know which, if any, of your panels out in the field is one of the affected units?

For companies like mine it's not quite so bad. I can place information on my site but we don't have any way to mass- notify every client who bought a Honeywell system from us.

This is going to be interesting.

Reply to
Robert L Bass

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