GE Toolbox problem

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Has anyone had this problem or been able fix it?

After the download code in the panel as been changed from default, we =
are unable to access panel.

We have even dialed into tech support Concord Express panel.   Uploaded =
panel and changed download code,
while on line.  After hanging up, we're unable to access panel.  Error =
indicates Toolbox DL code does not=20
match panel.

Tech support is able to access panel but we cannot dial back into it.

Next step, according to them, is to use the Enterprise software......    =
all 115 megs of it, or reloading our system from scratch.

Re: GE Toolbox problem
Todd wrote:
Quoted text here. Click to load it
God help you with using Enterprise!

Re: GE Toolbox problem
God help me too, I am new to GE and I cant figure out how to use the
enterprise downloader.....


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