digital cable telephony

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anyone have any experience using the digital cable telephone service with an
alarm system?  Is the alarm able to report to centrals tation ok?  NIck said
he can program systems over the digital cable network so I assume an alarm
would work on it.  Any real life experience out there before I take the
plunge?



Re: digital cable telephony
Yes, it works fine. You can still wire it for proper line exclusion;
however, I have not found a case yet where you can dial in to the
panel. For some reason, panels don't see an incoming ring in the same
way they do on a Bell line, and subsequently, won't answer the phone.
Haven't tried asking the customer to force the panel to answer an
incoming ring; that might still work..

All the usual cautions about power failure, using a UPS etc apply here,
since in some ways, this is not too much different than VoIP (albeit
somewhat more reliable it seems)

Don wrote:
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Re: digital cable telephony
What?
Are you guys talking about telephone service with your cable tv service?


| Yes, it works fine. You can still wire it for proper line exclusion;
| however, I have not found a case yet where you can dial in to the
| panel. For some reason, panels don't see an incoming ring in the same
| way they do on a Bell line, and subsequently, won't answer the phone.
| Haven't tried asking the customer to force the panel to answer an
| incoming ring; that might still work..
|
| All the usual cautions about power failure, using a UPS etc apply here,
| since in some ways, this is not too much different than VoIP (albeit
| somewhat more reliable it seems)
|
| Don wrote:
| > anyone have any experience using the digital cable telephone service
with an
| > alarm system?  Is the alarm able to report to centrals tation ok?  NIck
said
| > he can program systems over the digital cable network so I assume an
alarm
| > would work on it.  Any real life experience out there before I take the
| > plunge?
|



Re: digital cable telephony
Yes, that is exactly what I at least am referring to. The local cable
company is making huge inroads into the telephone companies customer
base by offering telephone service over the cable network (serves 'em
right; their service is crap).. They bring dial tone from another type
of modem directly to the existing inside wiring for the telephone
system. So all the installer has to do is hook up normally for line
exclusion and everything works well for outgoing....not so for incoming
however. I think it has to do with how the panel "listens" for ring
tones on the line....the cable company may not be doing it the same
way)

However, we still have a lot of the same issues to deal with as with
VoIP. (I make the client sign a waver form as much to alert him to the
downsides of this way of communicating as anything else). The only
difference is cable is a lot more reliable than the internet.

Crash Gordon wrote:
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Re: digital cable telephony
We don't have that problem here. The cable company's dial tone gets split
off the cable and comes into the home as a regular pots line would, so no
ups is required. If the cable tv sig goes down telco is normally still up.
We have hundreds of clients like this, in fact my folks are on Cox cable,
and we've never had a problem. Remote programming is as it would be on
normal pots line, no problems there either. My personal system in on the
Telco's version of cable (I get my TV signal and my house line and my VDSL
from telco) and no problems here either.

soooo...maybe it's different up thar in the frozen nw??




| Yes, that is exactly what I at least am referring to. The local cable
| company is making huge inroads into the telephone companies customer
| base by offering telephone service over the cable network (serves 'em
| right; their service is crap).. They bring dial tone from another type
| of modem directly to the existing inside wiring for the telephone
| system. So all the installer has to do is hook up normally for line
| exclusion and everything works well for outgoing....not so for incoming
| however. I think it has to do with how the panel "listens" for ring
| tones on the line....the cable company may not be doing it the same
| way)
|
| However, we still have a lot of the same issues to deal with as with
| VoIP. (I make the client sign a waver form as much to alert him to the
| downsides of this way of communicating as anything else). The only
| difference is cable is a lot more reliable than the internet.
|
| Crash Gordon wrote:
| > What?
| > Are you guys talking about telephone service with your cable tv service?
| >
| >
| > | Yes, it works fine. You can still wire it for proper line exclusion;
| > | however, I have not found a case yet where you can dial in to the
| > | panel. For some reason, panels don't see an incoming ring in the same
| > | way they do on a Bell line, and subsequently, won't answer the phone.
| > | Haven't tried asking the customer to force the panel to answer an
| > | incoming ring; that might still work..
| > |
| > | All the usual cautions about power failure, using a UPS etc apply
here,
| > | since in some ways, this is not too much different than VoIP (albeit
| > | somewhat more reliable it seems)
| > |
| > | Don wrote:
| > | > anyone have any experience using the digital cable telephone service
| > with an
| > | > alarm system?  Is the alarm able to report to centrals tation ok?
NIck
| > said
| > | > he can program systems over the digital cable network so I assume an
| > alarm
| > | > would work on it.  Any real life experience out there before I take
the
| > | > plunge?
| > |
|



Re: digital cable telephony
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Same here. The Cox techs still screw up the alarm connection when they take
over though. :-(
js



Re: digital cable telephony
boy do they ever...you'd think they'd know how to put a dsl filter on by
now.


| > We don't have that problem here. The cable company's dial tone gets
split
| > off the cable and comes into the home as a regular pots line would, so
no
| > ups is required. If the cable tv sig goes down telco is normally still
up.
| > We have hundreds of clients like this, in fact my folks are on Cox
cable,
| > and we've never had a problem. Remote programming is as it would be on
| > normal pots line, no problems there either.
|
| Same here. The Cox techs still screw up the alarm connection when they
take
| over though. :-(
| js
|
|



Re: digital cable telephony
wrote:

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What are you offering?  You're not one of those Jim R. speaks of that
wants installers to use their own trucks, pay their own health
insurance, have no retirement plan, work for a barely livable wage,
and be available 27/7 at your beck-and-call are you?  It works both
ways - someone already said it, you get what you pay for.  What are
you offering????

--

-G






Re: digital cable telephony
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Really? Cox here provides cable internet service. Why would they offer DSL?
js



Re: digital cable telephony
Because I'm freekin brain-dead...writing Cox meant Qwest. Qwest offers
Choice TV which is Cable/Phone/VDSL, I got confusted.



| > Because they provide DSL service.
| >
| >
| > | Crash Gordon said:
| > |
| > | >boy do they ever...you'd think [Cox Cable'd] know how to put a dsl
| > filter
| > | >on by
| > | >now.
| > |
| > | Um, why would you expect a cable company to install a DSL filter?
|
| Really? Cox here provides cable internet service. Why would they offer
DSL?
| js
|
|



Re: digital cable telephony
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LOL. I thought it was sumpin like that.
js



Re: digital cable telephony
some days i don't know if i'm coming or going.

like today had to deal with one of my favorite clients today, they have way
too much money...hi def sat AND hi def cable at all tv's in the house..
it seems every time i turn around they want to add or change
something...every time they change something we have to go reprogram the
mx-850 remote controls (personally, I don't mind cause we charge 65 bucks an
hour) but heck...she spent 300 bucks in reprogramming today and in a month
we are replacing one tv with a 63 plasma or maybe a 73 dlp and a 40 plasma
in the mbr...and we'll have to re-program the dang thing again. It gives me
a headache...i just don't have the brain-space for tv stuff anymore...way
too freekin complicated.

I told her they should just put me on a retainer, we're there almost every
month.



| > Because I'm freekin brain-dead...writing Cox meant Qwest. Qwest offers
| > Choice TV which is Cable/Phone/VDSL, I got confusted.
|
| LOL. I thought it was sumpin like that.
| js
|
|



Re: digital cable telephony
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I knw what you mean. I have a couple customers like that. Always remodeling
something, can't just let it be. The contractor gives me plenty of notice
though:  "Hey Jack, we've replaced three windows and need the alarm hooked
back up. Any time today would be great. Oh, by the way; last week the
plumber cut a wire by accident, looked like one of yours. He twisted it back
together though, so we could finish the drywall. Oh, and the keypads are
making this weird humming noise."
js



Re: digital cable telephony

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Sounds like my moms house....... Always something going on!!!



Re: digital cable telephony
On Sat, 02 Sep 2006 15:08:12 GMT, "Russell Brill"

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You got that right!!


(jj) ;-)




--

-Graham
(remove the double e's to email)

Re: digital cable telephony
yah depressing ain't it?
no respect, no one gives a shit.
you should tell him; oh yah I forgot to tell you last month we drilled a
small hole through the water main but it's ok we fixed it with epoxy...it
should hold a few weeks.




| > some days i don't know if i'm coming or going.
| >
| > like today had to deal with one of my favorite clients today, they have
| > way
| > too much money...hi def sat AND hi def cable at all tv's in the house..
| > it seems every time i turn around they want to add or change
| > something...every time they change something we have to go reprogram the
| > mx-850 remote controls (personally, I don't mind cause we charge 65
bucks
| > an
| > hour) but heck...she spent 300 bucks in reprogramming today and in a
month
| > we are replacing one tv with a 63 plasma or maybe a 73 dlp and a 40
plasma
| > in the mbr...and we'll have to re-program the dang thing again. It gives
| > me
| > a headache...i just don't have the brain-space for tv stuff
anymore...way
| > too freekin complicated.
| >
| > I told her they should just put me on a retainer, we're there almost
every
| > month.
|
| I knw what you mean. I have a couple customers like that. Always
remodeling
| something, can't just let it be. The contractor gives me plenty of notice
| though:  "Hey Jack, we've replaced three windows and need the alarm hooked
| back up. Any time today would be great. Oh, by the way; last week the
| plumber cut a wire by accident, looked like one of yours. He twisted it
back
| together though, so we could finish the drywall. Oh, and the keypads are
| making this weird humming noise."
| js
|
|



Re: digital cable telephony
Because they provide DSL service.


| Crash Gordon said:
|
| >boy do they ever...you'd think [Cox Cable'd] know how to put a dsl filter
| >on by
| >now.
|
| Um, why would you expect a cable company to install a DSL filter?
|



Re: digital cable telephony

Crash Gordon wrote:
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I hope you're kidding.


Re: digital cable telephony
It's just another form of VOIP, it may work then again it may not

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here,
NIck
the



Re: digital cable telephony
si

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