Customer had to close shop can not get employees

Have a question or want to start a discussion? Post it! No Registration Necessary.  Now with pictures!

Threaded View
One of my long time customers had to close one of there locations
because they could not get
a dependable employee despite several weeks try in a community that
has 24% unemployment.
 yet everyone is complaining they can not find work go figure.

Re: Customer had to close shop can not get employees
Quoted text here. Click to load it

Eay-Yup.

For years I tried to build my business, train employees play all the games.
I have had only two guys I would hire back if they were available today.  I
just quit trying a several years ago.  I take as much work as I can do by
myself and that's it.  I got tired of having to finish other people's work,
and then do more work so I could afford to pay them for not doing it.

At one point I had three full time installers, 1 full time salesperson and a
full time office assistant.  I worked 80 hour weeks and made less than I do
right now working part time in a crap economy.
 


Re: Customer had to close shop can not get employees

Quoted text here. Click to load it


Ditto!!!!  and   AMEN!!!




Re: Customer had to close shop can not get employees

Quoted text here. Click to load it

Same here.

Every once in a while I'll need another pair of hands and I'll hire an
installer for a day. I can borrow him from a friendly competitor as
long as I can give him a few days notice. I pay the boss cash $30.00
an hour. HOWEVER, after a few early experiences,  I never let the guy
work alone. I'm watchin him every minute. Guys been in the business
over 25 years and still don't know shit.

On a job, among other things, I had him put a contact on the front
door of a shop. It was warm out and the door was propped open all day.
Finished the job, and we checked all the openings and PIR's except for
the front door which I figured I'd check when I did my central station
check just before I leave. I told him to pack up and he could go. I
pack up, put everything in the van and go back to arm the system and
check the central. The front door wouldn't close all the way. He'd
mounted the switch and the magnet without ever closing the door to see
if it lined up. Jeeeeeeze. NOW .... I gotta
get all the tools, ladder, etc out of the van. Try to drill a hole in
the aluminum door right next to an existing hole without breaking
through. Damn DAMMIT......!!!!! Another half hour - fortyfive minutes
futzin around with it and HE'S home already !!!!

Puts a motion detector about 10 feet off the floor so that anyone
walking where you'd normally expect a person to walk .... could walk
right under the PIR with out setting it off. I mean ..... is it really
that hard to figure out?  I can't believe that me knowing what a
typical pattern of a motion detector is ...makes me super smart.

Oh well..... Thus I work alone ........

Re: Customer had to close shop can not get employees
Quoted text here. Click to load it

Same story here make more money doing it myself. I have a couple of
electrical contractors I work with who I help with fire alarms and an
occasional burg  and they are very fortunate they have a good crew of
guys. They are smart enough to call me with questions etc. so jobs go
smooth. just cant find that every where.

Re: Customer had to close shop can not get employees
Quoted text here. Click to load it

RHC: My experience has been pretty much the same up here in Canada.
Everyone is bitching about how hard it is to find a paying job, but no
one will sacrifice anything on the short term to learn a trade that in
the long run will make them decent money. My son and I are starting to
plan my retirement from the business and we will need a second person
to replace me. I am responsible for the office work, plus service
work,and he is prime for installations. However, we both share
everything depending upon how busy it is at any given time.

We have brought on two hopeful people who didn't last past the first
installation. They were well paid for their days work, although it
actually slowed us down having to show them what to do and not do.
However,both weren't interested in going any further so we are back at
square one. When we need help, we go to other dealer friends who show
up and help us out, and we reciprocate the favour. But this is no way
to plan for the future.

Luckily we are at the account point where we can just cruise along not
worrying about too much due to RMR levels. And service is blessedly
minor in nature due to quality installs and careful takeovers. But the
long term will present a problem unless we can solve this issue.

I say this to let you know I think this is probably an industry wide
problem. The ADT's of the world definately have the advantage here
since they can easily afford to hire people and keep them around when
business is slow while we can't (at least not to that degree)

My "glass ceiling" comes at 1200 accounts when I will definately have
to have a third party on staff....still working on that solution...:))

Re: Customer had to close shop can not get employees
"tourman"  a écrit dans le message de groupe de discussion :
646a4a4b-e8e2-4437-bc57-3b5ecfac0a9e@o39g2000prb.googlegroups.com...

Quoted text here. Click to load it

RHC: My experience has been pretty much the same up here in Canada.
Everyone is bitching about how hard it is to find a paying job, but no
one will sacrifice anything on the short term to learn a trade that in
the long run will make them decent money. My son and I are starting to
plan my retirement from the business and we will need a second person
to replace me. I am responsible for the office work, plus service
work,and he is prime for installations. However, we both share
everything depending upon how busy it is at any given time.

-------------------------------------------------------------------------------------

One good thing about the construction business here in quebec, its all
controled and need licence to do anything..

even alarm! And if you wan tto work in electronic security you need
training..

the training is given at some professional school and its free! its 1600+
hour and the kids learn electronics/electricity/burglar/camera/ip stuff/
intercom/fire/access control /ect.

end even after that training they need to work 6000 hour as an apprentice to
be able to pass an exam so they could be called real security system
installer..

we have about 100 newcomers in the trade from those school every years. and
there is about 1000 people that are certified installer.

But still even after all that we do find bad installer

Training is something, having enough grey matter (not talking about your
hair here Robert) to understand that even if you install some electronic
guizmo, we are in fact selling a sens of security and peace of mind to our
customer, thats what matter most.

Its not only a job, its a service, and any service should be given to its
maximum, not up to "it should do the job".



Site Timeline