EntraPass Special Edition Version 4.02 would not start after a PC ( WIN XP) crashed. The program will stop at 8% Checking Database Integrity. Error message says: Cannot verify database. You must reset your computer.
I have rebooted the PC many times. Also, have used the CD to re-install the program, and applied Kantech database utility re-checking the system many times, but still could not pass this stage. Any idea where I can approach the next step?
Thanks a lot in advance.
Willy
Make sure you have completely deleted old version then try new clean install some times old files will cause new install to not load
We have the same error response with a different issue. The software was i nstalled on a server under the local admin. The software works fine. Anot her user remotes into the server and when they try to run the software, the y get this error. Are there files stored at the user level? We have two p eople who access the software (IT Admin & backup using their own credential s).
Suggestions?
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