Could not start EntraPass Special Edition after a PC crash

Have a question or want to start a discussion? Post it! No Registration Necessary.  Now with pictures!

Threaded View
EntraPass Special Edition Version 4.02 would not start after a PC ( WIN XP)
crashed. The program will stop at 8% Checking Database Integrity. Error message
says: Cannot verify database. You must reset your computer.

I have rebooted the PC many times. Also, have used the CD to re-install the
program, and applied Kantech database utility re-checking the system many times,
but still could not pass this stage.
Any idea where I can approach the next step?

Thanks a lot in advance.

Willy  

Re: Could not start EntraPass Special Edition after a PC crash
On Saturday, May 21, 2016 at 2:38:02 PM UTC-4, Willy wrote:
Quoted text here. Click to load it

Make sure you have completely deleted old version then try new clean install some times old files will cause new install to not load

Re: Could not start EntraPass Special Edition after a PC crash
We have the same error response with a different issue.  The software was i
nstalled on a server under the local admin.  The software works fine.  Anot
her user remotes into the server and when they try to run the software, the
y get this error.  Are there files stored at the user level?  We have two p
eople who access the software (IT Admin & backup using their own credential
s).

Suggestions?


Site Timeline