Just got a call a few mintues ago. Another Unlatch just failed. This one is has been in service for about 18 months. Yes its out of my personal warranty period, but since this is for a 13 year customer, and this is the
4th one to fail on their sites I'll have to replace it out of pocket or they will throw a fit... justifiably so.
WTF is a Unlatch?
Motorized strike release manufactured by Securitron. (Not a solenoid operated electric strike)
I used 1 and did not like its function and have not used any since
I just sold two more of the MUNL units. I've been selling them since they first came out. So far, none have needed warranty service.
Either they saved all the junk ones to send to me, or your clients just don't use them for any high traffic areas. I have been replacing them with a solenoid strike, and machining my own lip section to properly retract the mini bolt to secure the main bolt.
I'm not sure, though several of the ones I've sold recently did go for residential use.
Damn, that's gotta hurt... :^)
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