I just received a call from somebody with ADI corporate, and we had a bit of a verbal scuffle. When I told them what they said they said that was not what they said, and then informed me that they were recording all the calls, and they would play it back to me.
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Did that sink in yet? It took me a minute too. They are recording telephone conversations without notifying you in advance or playing a recording notification tone. I'm pretty sure that is illegal. Ok, more than pretty sure. Either the person on the other end is in the habit of lying to customers routinely, or ADI has a corporate policy of illegal behavior.