Startalk complicated

Hi all,

We have a Startalk 180, bought second-hand. We use it with a Meridian Norstar Compact DR5. What we want to do is very simple, but the manual is so complicated that we can't work it out! And that's despite the fact that we used to work for Nortel! ;)

There are two of us in an office with three outside lines. Line 1 rings on both lines, Line 2 rings only on ext 21 and line 3 rings on ext 22.

Questions: o Is it possible to get the Startalk to answer with different messages for each line, and for those messsages to relate to three different mailboxes (one communal and one for each user)? o If not, how do we just set up a simple (single) message and mailbox, to play when any line is not answered after a certain time?

We do have a manual but if someone could give us a starting point to achieve the above we would be grateful. It's written in unintelligible jargon.

Antony

Reply to
antgel
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It sounds like your best bet may be to use CCR, build a tree with three options to transfer to different extensions. Let CCR answer the calls, don't set the phones to ring on outside line calls and forward them on noanswer and busy to vmail.

Reply to
abscomm

But I don't want callers to press a number to get through to an extension. I want them to call the general number (both phones ring), or one of two other numbers (one of the two phones rings) Any other solutions?

Reply to
antgel

Mailboxes are associated with individual telephone sets, not telephone lines terminating on the system.

If you want a separate voice mail box for each line, they will need to ring separately on each phone. They can appear and not ring on the other two phones.

Reply to
n28110

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