Second Phone Extension Ringing Busy

Hi Everyone,

I am trying to figure out what is going on with an extension we have on one of our phones. This phone has two extensions, both are MARPs, but the second extension rings busy and does not go directly to voicemail if the someone is on the extension. When I have called the extension my display says "Destination Busy, Activate Ring Again". The first extension works fine. If a person is using the first extension and some calls it it goes directly to voicemail. Below is a print out of the phone. I would really appreciate any help you all can give me.

TTY #11 LOGGED IN ADMIN1 15:21 9/11/2005

ld 20

PT0000 REQ: prt TYPE: 3904 TN 4 1 13 3 SPWD DATE PAGE DES

DES DABS TN 004 1 13 03 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 FDN 4300 TGAR 1 LDN NO NCOS 2 SGRP 0 RNPG 46 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD

MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1

POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA

CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD

ICDD CDMD LLCN MCTD CLBD AUTU

GPUA DPUA DNDA CFXD ARHA FITD CLTD ASCD

CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD

DDGA NAMA

DRDD EXR0

USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXA FTTC DNDY DNO3 MCBN

CPND_LANG ENG RCO 1 HUNT 4300 LHK 0 PLEV 00 AST IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 MLNG ENG DNDR 0 DTMK

KEY 00 SCR 5103 0 MARP

CPND

NAME EMPLOYEE 1

XPLN 27

DISPLAY_FMT FIRST,LAST

01 SCR 5112 0 MARP

CPND

NAME EMPLOYEE 2

XPLN 27

DISPLAY_FMT FIRST,LAST

02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 MWK 4300 17 TRN 18 AO6 19 CFW 4 4300 20 RGA 21 22 RNP 23 24 25 26 27 28 29 30 31

DATE 9 NOV 2005 Thank you! Melissa

Reply to
Melissa
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try - chg the Last hunt key ( LHK 1) If the LHK is set at zero - it will not hunt passed the key 0 hope this helps Joz

Reply to
westside_duece

Thank you! Changing LHK from 0 to 1 worked. I really appreciate the quick response. Melissa

Reply to
Melissa

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