I am having trouble with users leaving calls on hold. It becomes a real problem when they lock up the paging system. Is there a way to put a time limit on a call on hold? Otherwise, I would like to use a script file that would allow any user to DISU/ENLU the unit stuck on hold. Has anyone used a similar script before? thanks Steve
Not sure if this has been answered. In the Route Data Block, look at the TIMR section and then the TFD entry - Timed Forced Disconnect. When it first came out, it would work on any trunk route type, but it might only appear for PAG routes now - certainlly worth a try. Set it to 30 seconds or whatver.
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