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February 9, 2005, 2:04 pm
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We are trying to use a CTA 100 with a Norstar DR 5.1 KSU. When trying
to use Nortel Personal Communications Manager if the phone that the CTA
is attached to has a Line Assignment to get an external line to dial
out on the CTA is able to dial out fine. However, if the phone gets it
external line from a Line Pool the CTA does not work and a TAPI error
stating that "479169 [TSP](2) FindFreeExternalFacility: No facilities
found." is returned in the CTE Diagnostics screen.
Any help or suggestions will be greatly appreciated.