Nortel BCM400 With Voicemail

- B
- bill
  
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posted
16 years ago

Wed, Mar 5, 2008 1:38 PM

A little , okay alot new to this. Seems like a simple problem. We have a need for one of the existing lines in our office NOT to go to voicemail.It needs to ring forever, no answer , no nothing. It doesnt have a voicmail box assigned to it. I took off the forward to no answer extension. And If i wasnt standing by our main control set i would not have seen this happen. When i call the number, it rings 5 or

6 times, than on the control set (main number) it displays DRT NUMBER ( the actual phone its being forwarded from)

What am i missing???

Thanks

- K
- Kenw
  
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Vote on answer
posted
16 years ago

Wed, Mar 5, 2008 10:27 PM

Get trunk number and select answer N in voice mail.

KenW

- J
- John 807
  
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posted
16 years ago

Thu, Mar 6, 2008 12:47 AM

Or set DRT to no in system program.

- X
- XBarNone
  
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posted
16 years ago

Thu, Mar 6, 2008 3:46 AM

DRT Delayed Ringing Transfer transfers non answered call to prime set on line. Check to see what line is primed to. I personally always delete prime sets on lines just for this reason.