Nortel Networks new queue not showing Real time stats

Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
new queue not showing Real time stats Panchanka 02-01-07
Posted by Panchanka on February 1, 2007, 3:05 pm
Please log in for more thread options
Good Day,

So I wrote a symposium script, made reference to it in the master
script and tested it, everything works great, with the routing. But no
stats show up for it in the Real Time Displays. How to I make it so
that the application skillset show up in realtime displays in
symposium Web client 4.5. Under Configuration, Historical Statistics,
I set "call by call" stat collection method from "none" to "local" for
the new application. Any idea why I can't see anything in realtime?

The SCCS is 5.0. I

Thanks,


Similar ThreadsPosted
new queue not showing Real time stats February 1, 2007, 3:05 pm
Voice Network Real Time Monitoring April 15, 2005, 10:42 am
Phantom calls in Symposium 5.0 Real Time display March 2, 2006, 7:02 pm
PEPlist causes skewed ACD stats? May 2, 2005, 11:45 pm
not showing in the billing March 27, 2005, 7:46 am
Warm transfer to a queue... August 18, 2005, 10:18 am
Outbound CLID not showing correctly December 15, 2006, 12:05 pm
Outbound CLID not showing correctly December 15, 2006, 12:05 pm
Outbound CLID not showing correctly December 15, 2006, 12:04 pm
Outbound CLID not showing correctly December 15, 2006, 11:53 am
Outbound CLID not showing correctly December 15, 2006, 12:11 pm
Anyway to get CINPHONY to send call directly to queue? March 10, 2005, 2:53 pm
Network skillset queue increasing with free agents presence December 16, 2005, 9:08 am
AD3 real servers see virtual IP April 27, 2005, 4:56 pm
Can you add a "real server" to many vips using the same port? April 20, 2005, 2:00 pm