Nortel Networks lost line 1 on 8x24 system

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Subject Author Date
lost line 1 on 8x24 system gtslabs 08-20-07
Posted by gtslabs on August 20, 2007, 8:42 pm
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I have a Meridian 8x24-DS system that I lost access to Line 1.
I have tone at the terminal block feeding the connector going into the
system.
I have tried rebooting the system with no luck.
When I select line 1 the get a short pause then a busy signal and the
message "Already joined"
I am not sure what to check next.


Posted by Terry on August 20, 2007, 10:58 pm
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>I have a Meridian 8x24-DS system that I lost access to Line 1.
> I have tone at the terminal block feeding the connector going into the
> system.
> I have tried rebooting the system with no luck.
> When I select line 1 the get a short pause then a busy signal and the
> message "Already joined"
> I am not sure what to check next.
>

Already joined. "You are already connected to the telephone that made the
call you are trying to pick up". How are you selecting line 1. That fault is
using pickup. Your line button is supposed to be a CO direct access button ?

TerryS



Posted by gtslabs on August 21, 2007, 7:27 am
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>
>
> >I have a Meridian 8x24-DS system that I lost access to Line 1.
> > I have tone at the terminal block feeding the connector going into the
> > system.
> > I have tried rebooting the system with no luck.
> > When I select line 1 the get a short pause then a busy signal and the
> > message "Already joined"
> > I am not sure what to check next.
>
> Already joined. "You are already connected to the telephone that made the
> call you are trying to pick up". How are you selecting line 1. That fault is
> using pickup. Your line button is supposed to be a CO direct access button ?
>
> TerryS

Terry, what is "CO" ?
I get the busy signal from every extension


Posted by Terry on August 21, 2007, 8:49 pm
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>>
>>
>> >I have a Meridian 8x24-DS system that I lost access to Line 1.
>> > I have tone at the terminal block feeding the connector going into the
>> > system.
>> > I have tried rebooting the system with no luck.
>> > When I select line 1 the get a short pause then a busy signal and the
>> > message "Already joined"
>> > I am not sure what to check next.
>>
>> Already joined. "You are already connected to the telephone that made the
>> call you are trying to pick up". How are you selecting line 1. That fault
>> is
>> using pickup. Your line button is supposed to be a CO direct access
>> button ?
>>
>> TerryS
>
> Terry, what is "CO" ?
> I get the busy signal from every extension
>

I can see we are in trouble. CO is Central Office, where the lines
originate. When you press the button you think is line 1, what does the
display say ?

TerryS



Posted by Bill on August 23, 2007, 8:49 pm
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>
>>>
>>>
>>> >I have a Meridian 8x24-DS system that I lost access to Line 1.
>>> > I have tone at the terminal block feeding the connector going into the
>>> > system.
>>> > I have tried rebooting the system with no luck.
>>> > When I select line 1 the get a short pause then a busy signal and the
>>> > message "Already joined"
>>> > I am not sure what to check next.
>>>
>>> Already joined. "You are already connected to the telephone that made
>>> the
>>> call you are trying to pick up". How are you selecting line 1. That
>>> fault is
>>> using pickup. Your line button is supposed to be a CO direct access
>>> button ?
>>>
>>> TerryS
>>
>> Terry, what is "CO" ?
>> I get the busy signal from every extension
>>
>
> I can see we are in trouble. CO is Central Office, where the lines
> originate. When you press the button you think is line 1, what does the
> display say ?

Also, dial Feature *0, then press what you think is line 1. What does the
display say then?

>
> TerryS
>



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