Looking for billing, CDR, MAC and alarm mgt software for PBX

What product are people using to manage their Nortel pbx network? We are currently using Switchview, but we would like to know what others are using and or what they recommend like OTM or Element Mgr etc.... We are a 18 pbx enviornment and would like to know of a product or products that can manage billing, CDR, Routs, T-1s, directory etc... Please let me know what you use. Any input would be appreciated.

Reply to
David G
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Avotus ICM 7.1 was just installed for us. Web based and IP enabled. Works well.

Reply to
John

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