Flash 2.0 4 Port CCR Question PRI Service

I'm setting up a Flash 2.0 4 Port on a MICS 5.0 PRI Service

I have reset the Flash and started clean but I'm having issues...

  1. If I have the Flash answer all lines all calls go to the General Mailbox (No Greeting, No Home Menu) CCR is enabled for Greeting 1 (Greetings 1-4 are recorded and Home Menu is Recorded and setup)

  1. If I don't have the Flash answer any lines and I push the call to the VM port via target line settings all calls go to the General Mailbox (No Greeting, No Home Menu) CCR is enabled for Greeting 1 (Greetings 1-4 are recorded and Home Menu is Recorded and setup)

  2. I need to be able to route inbound calls to ext and fax machines. How would you do this if you also have Flash answering all lines as in situtation 1 above?

Thanks in advance!

Joe

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Joe.Winkler
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