f983wui.exe error

I have CICS and Callpilot 100. I try to access callpilot 100 through lan but I get the access error whenever I try to perform quick installation. Address bar shows " http://xxx.xxx.xxx.10/voicemail-cgi-bin/f983wui.exe" and Messege is Access error and etc. After this messege, I can not access anymore. After a reset, it does the exact samething. My CP version # is cp 02.10.06.00 Thanks in advance

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