Callpilot Outbound Fax Problem

Hello all; I've got a Opt 11C on 25.40b with a Callpilot 2.02. Just in the process of setting up Desktop Messaging, more specifically fax to desktop. Inbound fax's arrive o.k. You can reply to the inbound fax and it transmit's o.k. Where the trouble begins is when you create a document using word and try to send the document to the Nortel Fax Driver. The error message is "mailbox does not exist" I've tried putting the "9" access code in and leaving it out. Same response. I've dug through the books and it describes that the fax you're going to send to has to be in the Personal Address Book in Outlook but this doesn't seem to be present. Any fresh ideas is more than appreciated. Cheers, John.

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Enough 2B Dangerous
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