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Call Pickup works unless set is busy and a call goes to rollover

I thought call pickup worked for any type of call once it's set up -- any thoughts on this one?

Reply to
oceannative
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What phone system, what model phone and what do you mean the call goes to rollover?

snipped-for-privacy@gmail.com wrote:

Reply to
acewarlock

User A: Opt. 11, 2616, key 0 is DN, key 1 is DN, HHK is 1. User B: is in same pickup group. if User A key 0 is ringing, User B can do call pickup; if User A is on key 0, and call rolls to Key 1; User B cannot pickup that call.

Reply to
oceannative

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