Nortel Networks attendant console software for BCM 400

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Subject Author Date
attendant console software for BCM 400 sd 02-25-07
Posted by sd on February 25, 2007, 12:40 pm
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Have a small business (about 25 extensions) on a BCM 400 and the T
series phone being used as attendant console is a bit limiting. Is there
any software that can be used in place for attendant console instead. We
don't need all of the features and cost of console.net but would just
like to show all extensions, status , etc.

Also any info on a good more than 3 party conference server to use with
BCM would be helpful (unrelated to attendant console issue) we have 1/2
of a t-1 into BCM but only 3 way conference is currently allowed.

Thanks

Posted by Dan Kyburz on February 26, 2007, 10:31 am
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> Have a small business (about 25 extensions) on a BCM 400 and the T
> series phone being used as attendant console is a bit limiting. Is there
> any software that can be used in place for attendant console instead. We
> don't need all of the features and cost of console.net but would just
> like to show all extensions, status , etc.
>
> Also any info on a good more than 3 party conference server to use with
> BCM would be helpful (unrelated to attendant console issue) we have 1/2
> of a t-1 into BCM but only 3 way conference is currently allowed.
>
> Thanks

If you don't want to spend the money to get Console.NET from ConverTec
(http://www.nortel.com/prd/select/convertec.html) you can add two of
the T24 modules (NT8B29AAAAE6) to the side of a T7316 phone and
program the status of the extensions to see if they are on the phone
or not. If you only need the status of 24 of the sets, you can use one
module.

I'd recommend you upgrade your software to the current platform. The
BCM 400 with the current 4.0 software will support up to 40 users on a
conference at one time, if you have the lines available.

Dan Kyburz
Sr Systems Engineer
High Wire Networks


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