Nortel Networks T7316 set rings even when I am on the line

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Subject Author Date
T7316 set rings even when I am on the line Gil 06-12-08
Posted by Gil on June 12, 2008, 10:25 am
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I have poured over the manual and can't seem to get this fixed: My
T7316 set rings audibly even when I am on the line. All other sets in
our office dump the caller straight to voicemail (this would be my
preferred behaviour). Any help available?
Thanks in advance,
Gil

Posted by Kevin Martin on June 12, 2008, 10:38 am
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Gil wrote:
> I have poured over the manual and can't seem to get this fixed: My
> T7316 set rings audibly even when I am on the line. All other sets in
> our office dump the caller straight to voicemail (this would be my
> preferred behaviour). Any help available?
> Thanks in advance,
> Gil

Set to DND on Busy - Y

Kevin Martin

--
To Reply, delete what is "Not Required" in abbreviated form

Posted by Gil on June 12, 2008, 11:17 am
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That worked perfectly. Thanks Kevin.

To summarize for others:
Go to General Admin>Set Capabilities > Show Set > DND on busy: Y


Cheers,
Gil

On Jun 12, 10:38 am, Kevin Martin
> Gil wrote:
> > I have poured over the manual and can't seem to get this fixed: My
> > T7316 set rings audibly even when I am on the line. All other sets in
> > our office dump the caller straight to voicemail (this would be my
> > preferred behaviour). Any help available?
> > Thanks in advance,
> > Gil
>
> Set to DND on Busy - Y
>
> Kevin Martin
>
> --
> To Reply, delete what is "Not Required" in abbreviated form

Posted by Kevin Martin on June 13, 2008, 5:45 am
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Gil wrote:
> That worked perfectly. Thanks Kevin.
>
> To summarize for others:
> Go to General Admin>Set Capabilities > Show Set > DND on busy: Y
>
Depends on the system, which by the way you didn't mention. Certainly
nothing like the menu for my NT40 in Australia (commonly known as
Compact ICS to you guys).

;-)

Kevin Martin

--
To Reply, delete what is "Not Required" in abbreviated form

Posted by Terry on June 12, 2008, 2:38 pm
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> Gil wrote:
>> I have poured over the manual and can't seem to get this fixed: My
>> T7316 set rings audibly even when I am on the line. All other sets in
>> our office dump the caller straight to voicemail (this would be my
>> preferred behaviour). Any help available?
>> Thanks in advance,
>> Gil
>
> Set to DND on Busy - Y
>
> Kevin Martin --

He said that worked but I thought it would be call forward busy, to voice
mail. I don't remember DND going to VM.

TerryS



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