Symposium and Genesys
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Posted by Panchanka on October 31, 2006, 3:05 pm
Please log in for more thread options Is it possible for a Symposium Server to provide the SLink for Genesys call routing and also have Symposium scripts for routing calls. I would think it would be possible as long as you keep the CDN's ACD, TN and DN (and what ever else you route with) separate (no duplication between Symposium and Genesys elements) Has anyone seen any environments that run with way? What are the considerations? Does it work well? | ||||||||||
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