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Posted by Bud Blevens on March 14, 2007, 11:58 am
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Hello everyone,
We are having an issue with Symposium Express that our ATT tech and Nortel
cannot determine. Their resolution was that the CLAN had been changed,
however this was not the case.
We have a client that can connect to the Symposium Express server, and do
Caller Admin, however the Report window will not load. No processes appear
to hang.
The only difference I can confirm on that system v. one that works is an
instance of Sybase SQL Anywhere running on the PC.
Any ideas, or help would be appreciated.
Thank you all in advance,
Bud
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Posted by Michael Andrews on March 15, 2007, 10:05 pm
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Is this a web interface administration tool? It sounds like something
similar that happens on computers here. I'm not familiar with
Express, but I have had Symposium 5.0 with Web Client 4.5 and now
Contact Center 6.0.
~ Michael
> Hello everyone,
> We are having an issue with Symposium Express that our ATT tech and Nortel
> cannot determine. Their resolution was that the CLAN had been changed,
> however this was not the case.
>
> We have a client that can connect to the Symposium Express server, and do
> Caller Admin, however the Report window will not load. No processes appear
> to hang.
>
> The only difference I can confirm on that system v. one that works is an
> instance of Sybase SQL Anywhere running on the PC.
>
> Any ideas, or help would be appreciated.
>
> Thank you all in advance,
>
> Bud
|
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> We are having an issue with Symposium Express that our ATT tech and Nortel
> cannot determine. Their resolution was that the CLAN had been changed,
> however this was not the case.
>
> We have a client that can connect to the Symposium Express server, and do
> Caller Admin, however the Report window will not load. No processes appear
> to hang.
>
> The only difference I can confirm on that system v. one that works is an
> instance of Sybase SQL Anywhere running on the PC.
>
> Any ideas, or help would be appreciated.
>
> Thank you all in advance,
>
> Bud