Routing on Nortel Norstar
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Posted by Matt on March 6, 2006, 10:03 am
Please log in for more thread options I have a nortel norstar on which I am trying to do some outbound routing. When someone dials a '91' for a long distance call. I want it to dial an access number. There is no need to enter a password, and the number picks up immediately. Everything works fine when I setup 9* to use Route002 which has an outdial number of XXXXXXX. However, inorder to get it to 'hit' that number I have to dial 9x where x is any random digit. After that things work correctly. My questions are: A) How do I get it so that when I type '9' it goes to the outdial number? B) Can I route 91* and 911 seperately through the system? IE send 91xxxxxxxx out my outdial number but send 911 out the PRI as it goes now? And if so, how would I do that? | |||||||||||||
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Posted by KenW on March 6, 2006, 2:39 pm
Please log in for more thread options What I usually do is set it up as 911 route xxx 912 | another route 919 | |||||||||||||
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Posted by Matt on March 8, 2006, 4:34 pm
Please log in for more thread options KenW wrote:
>
>> Hi,
>> I have a nortel norstar on which I am trying to do some outbound routing. >> >> When someone dials a '91' for a long distance call. I want it to dial >> an access number. There is no need to enter a password, and the number >> picks up immediately. >> Everything works fine when I setup 9* to use Route002 which has an >> outdial number of XXXXXXX. However, inorder to get it to 'hit' that >> number I have to dial 9x where x is any random digit. After that things >> work correctly. >> >> My questions are: >> A) How do I get it so that when I type '9' it goes to the outdial number? >> B) Can I route 91* and 911 seperately through the system? IE send >> 91xxxxxxxx out my outdial number but send 911 out the PRI as it goes >> now? And if so, how would I do that? >
> What I usually do is set it up as > 911 route xxx > 912 > | another route > 919 Ok that works.. now next question is... how do I make it connect to my outdial number after typing in '9'? Right now I have a route setup for 91 (not 911.. as that is dialed 9911). So when someone dials 91 it connects to our outdial LD provider. However... it now only sends 5701234567 (and no one).. so that works fine. But it DOESN'T work if I try routing everything out that way.. as the first digit gets cut off (now it's a 1 so that doesn't matter). | |||||||||||||
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Posted by KenW on March 9, 2006, 12:40 pm
Please log in for more thread options Had one customer that use almost all of the 500 +/- entries.
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Posted by Matt on March 8, 2006, 4:37 pm
Please log in for more thread options KenW wrote:
>
>> Hi,
>> I have a nortel norstar on which I am trying to do some outbound routing. >> >> When someone dials a '91' for a long distance call. I want it to dial >> an access number. There is no need to enter a password, and the number >> picks up immediately. >> Everything works fine when I setup 9* to use Route002 which has an >> outdial number of XXXXXXX. However, inorder to get it to 'hit' that >> number I have to dial 9x where x is any random digit. After that things >> work correctly. >> >> My questions are: >> A) How do I get it so that when I type '9' it goes to the outdial number? >> B) Can I route 91* and 911 seperately through the system? IE send >> 91xxxxxxxx out my outdial number but send 911 out the PRI as it goes >> now? And if so, how would I do that? >
> What I usually do is set it up as > 911 route xxx > 912 > | another route > 919 The other thing I don't seem to be able to do is say route 91800 91877 91866 out ROUTE001 and route 91* out ROUTE002 It won't let me setup the routes because I assume the 1 conflicts.. ARG! | |||||||||||||
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>I have a nortel norstar on which I am trying to do some outbound routing.
>
> When someone dials a '91' for a long distance call. I want it to dial
>an access number. There is no need to enter a password, and the number
>picks up immediately.
> Everything works fine when I setup 9* to use Route002 which has an
>outdial number of XXXXXXX. However, inorder to get it to 'hit' that
>number I have to dial 9x where x is any random digit. After that things
>work correctly.
>
>My questions are:
>A) How do I get it so that when I type '9' it goes to the outdial number?
>B) Can I route 91* and 911 seperately through the system? IE send
>91xxxxxxxx out my outdial number but send 911 out the PRI as it goes
>now? And if so, how would I do that?