One-Way VoIP communication
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Posted by Michael Andrews on April 11, 2006, 9:10 am
Please log in for more thread options on the VoIP, the party on the other end can't hear you? So far I've only experienced this with internal calls and the calls are always going between VoIP and TDM. We're running an Option 61C with Succession 3.0 and a Media Gateway Card for the VoIP-to-TDM translation. Thanks! Mike | |||||||||||||||||||
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Posted by RonB on April 11, 2006, 5:46 pm
Please log in for more thread options Direct access your Media Gateway ports and make test calls from a proprietary phone to an IP phone. We had this happen on a site recently. What I'm told is that the whole Media Gateway Card usually goes out, not just one port, so it shouldn't take long to find the bad one and disable it. BTW, our switch was (an 81c) was also running Succession 3.0. The Media Gateway Card that was bad disabled about five of it own ports. So you might just start by STATing the Media Gateway Loops first. BTW, if it is a bad Media Gateway Card, and you have standard TDM trunks, you should also be having intermittent problems dialing external numbers from an IP phone. (How intermittent depends on how many Media Gateway Cards you have.) Good luck. -- RonB "There's a story there...somewhere" | |||||||||||||||||||
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Posted by Michael Andrews on April 12, 2006, 8:42 am
Please log in for more thread options Ron,
Thanks for the great response. We only have one MGC and this seems to describe our problem perfectly (the frequency of the issue, etc). I was thinking yesterday that the issue was probably with the MGC. I have our sevice vendor coming out today and this is the first thing we'll check. Again, thanks for the note. It really helps! ~ Mike | |||||||||||||||||||
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Posted by RonB on April 12, 2006, 5:44 pm
Please log in for more thread options On Wed 12 Apr 2006 08:42:30a, "Michael Andrews"
> Ron,
> > Thanks for the great response. We only have one MGC and this seems > to describe our problem perfectly (the frequency of the issue, etc). > I was thinking yesterday that the issue was probably with the MGC. I > have our sevice vendor coming out today and this is the first thing > we'll check. > > Again, thanks for the note. It really helps! Hope you find (or have found) your trouble. -- RonB "There's a story there...somewhere" | |||||||||||||||||||
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Posted by XBarNone on April 18, 2006, 7:50 pm
Please log in for more thread options What Software and Firmware version are you running on the MGC or ITG.
> On Wed 12 Apr 2006 08:42:30a, "Michael Andrews"
> >> Ron,
>> >> Thanks for the great response. We only have one MGC and this seems >> to describe our problem perfectly (the frequency of the issue, etc). >> I was thinking yesterday that the issue was probably with the MGC. I >> have our sevice vendor coming out today and this is the first thing >> we'll check. >> >> Again, thanks for the note. It really helps! >
> Hope you find (or have found) your trouble. > > -- > RonB > "There's a story there...somewhere" | |||||||||||||||||||
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> call on the VoIP, the party on the other end can't hear you? So far
> I've only experienced this with internal calls and the calls are
> always going between VoIP and TDM. We're running an Option 61C with
> Succession 3.0 and a Media Gateway Card for the VoIP-to-TDM
> translation.