Norstar access issue
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Posted by Nick on April 24, 2007, 11:02 am
Please log in for more thread options I am trying to access the menu item Feature 873 (routing) or 872 (Restrictions). Off of one phone I get "Denied in admin", off of the main phone I get to enter a password (I've tried both "admin" and "config") and then I get the same "Denied in admin" - I imagine because the password is incorrect. We have lost the information of whoever originally set up the phones so I can't call them to ask. Is there another password I should try here? Is there a way to reset this password? Again, I appreciate any help anyone could offer me! | ||||||||||||||||
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Posted by David Hartung on April 24, 2007, 2:01 pm
Please log in for more thread options At this point, your best bet is to call in a professional. With a rad, a tech can get into the system for you. | ||||||||||||||||
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Posted by Nick on April 24, 2007, 3:03 pm
Please log in for more thread options
> Nick wrote:
>> Hi,
>> >> I am trying to access the menu item Feature 873 (routing) or 872 >> (Restrictions). Off of one phone I get "Denied in admin", off of the >> main >> phone I get to enter a password (I've tried both "admin" and "config") >> and >> then I get the same "Denied in admin" - I imagine because the password is >> incorrect. We have lost the information of whoever originally set up the >> phones so I can't call them to ask. >> >> Is there another password I should try here? Is there a way to reset >> this >> password? >> >> Again, I appreciate any help anyone could offer me! >
> At this point, your best bet is to call in a professional. With a rad, a > tech can get into the system for you. *throws in the towel* fair enough! thanks for your earlier helpful replies. | ||||||||||||||||
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>
> I am trying to access the menu item Feature 873 (routing) or 872
> (Restrictions). Off of one phone I get "Denied in admin", off of the main
> phone I get to enter a password (I've tried both "admin" and "config") and
> then I get the same "Denied in admin" - I imagine because the password is
> incorrect. We have lost the information of whoever originally set up the
> phones so I can't call them to ask.
>
> Is there another password I should try here? Is there a way to reset this
> password?
>
> Again, I appreciate any help anyone could offer me!