Nortel Networks Lgin/logout report

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Subject Author Date
Lgin/logout report subhadeep.hazra 06-23-07
`--> Re: Lgin/logout report eric.vanderknaap06-26-07
Posted by on June 23, 2007, 7:11 am
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Hi,

we are facing a problem in Symposium Login/Logout Report.
The report shows the same Login & Logout time of an agent.
How is it possible?


Posted by on June 26, 2007, 2:14 pm
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On 23 Jun, 07:11, subhadeep.ha...@gmail.com wrote:
> Hi,
>
> we are facing a problem in Symposium Login/Logout Report.
> The report shows the same Login & Logout time of an agent.
> How is it possible?

An agent can login and logout within the same second. Depending on
your version of Symposium, the eAgentLoginStat view might have a
Sequence field so you can order easily the sequence of all the events.


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