Incorrect CLID being show for outbound calls
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Posted by Michael Andrews on December 15, 2006, 12:15 pm
Please log in for more thread options We have two exchanges at one of our remote offices (248-596 and 248-675). No matter what extension you call from it always displays 248-596 on the outbound CLID (the last 4 digits display properly). I know that this is something that has to be fixed in the PBX but I don't know where. Can anyone point me in the right direction? Thanks! Mike | |||||||||||||
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Posted by John 807 on December 15, 2006, 11:25 pm
Please log in for more thread options John 807 | |||||||||||||
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Posted by GHTROUT on December 16, 2006, 6:44 am
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Michael Andrews wrote: > Hi all,
> > We have two exchanges at one of our remote offices (248-596 and > 248-675). No matter what extension you call from it always displays > 248-596 on the outbound CLID (the last 4 digits display properly). I > know that this is something that has to be fixed in the PBX but I don't > know where. Can anyone point me in the right direction? > > Thanks! > Mike Yep,it is cornfusing To print LD21 REQ prt TYPE clid To change: LD15 REQ chg TYPE net (then at CLID, type YES) I have two exchanges (298 and 765) - my CLID entry numbers would typiclally be 0, 1, 2, 3, 4...etc But for ease of memory - I use CLID numbers 298 and 765. So, a KEY might be entered like so: KEY 0 SCR 7007 765 Here is a CLID helper document:http://www.ghtrout.com/ghtrout/files/clid_training.zip | |||||||||||||
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Posted by John 807 on December 17, 2006, 4:28 pm
Please log in for more thread options Also be careful of the roll over keys if they are not in the DID range.
John 807 >
> Michael Andrews wrote: >> Hi all,
>> >> We have two exchanges at one of our remote offices (248-596 and >> 248-675). No matter what extension you call from it always displays >> 248-596 on the outbound CLID (the last 4 digits display properly). I >> know that this is something that has to be fixed in the PBX but I don't >> know where. Can anyone point me in the right direction? >> >> Thanks! >> Mike >
> Yep,it is cornfusing > > To print > > LD21 REQ prt TYPE clid > > To change: > > LD15 REQ chg TYPE net (then at CLID, type YES) > > I have two exchanges (298 and 765) - my CLID entry numbers would > typiclally be 0, 1, 2, 3, 4...etc But for ease of memory - I use CLID > numbers 298 and 765. > > So, a KEY might be entered like so: > > KEY 0 SCR 7007 765 > > > Here is a CLID helper > document:http://www.ghtrout.com/ghtrout/files/clid_training.zip > | |||||||||||||
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Posted by Michael Andrews on December 18, 2006, 11:54 am
Please log in for more thread options Thanks for the help, guys! This is excellent!
I always wondered what the '0' and 'D' were for on every key! :D One of those things you never think about if you don't have to touch it. Thanks again, Mike GHTROUT wrote: > Michael Andrews wrote:
> > Hi all,
> > > > We have two exchanges at one of our remote offices (248-596 and > > 248-675). No matter what extension you call from it always displays > > 248-596 on the outbound CLID (the last 4 digits display properly). I > > know that this is something that has to be fixed in the PBX but I don't > > know where. Can anyone point me in the right direction? > > > > Thanks! > > Mike >
> Yep,it is cornfusing > > To print > > LD21 REQ prt TYPE clid > > To change: > > LD15 REQ chg TYPE net (then at CLID, type YES) > > I have two exchanges (298 and 765) - my CLID entry numbers would > typiclally be 0, 1, 2, 3, 4...etc But for ease of memory - I use CLID > numbers 298 and 765. > > So, a KEY might be entered like so: > > KEY 0 SCR 7007 765 > > > Here is a CLID helper > document:http://www.ghtrout.com/ghtrout/files/clid_training.zip | |||||||||||||
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>
> We have two exchanges at one of our remote offices (248-596 and
> 248-675). No matter what extension you call from it always displays
> 248-596 on the outbound CLID (the last 4 digits display properly). I
> know that this is something that has to be fixed in the PBX but I don't
> know where. Can anyone point me in the right direction?
>
> Thanks!
> Mike
>