Nortel Networks Hunt Group Configuration

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Subject Author Date
Hunt Group Configuration oldskins@yahoo.com 03-06-06
Posted by oldskins@yahoo.com on March 6, 2006, 5:53 pm
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I have a CICS 7.0 with a Call Pilot 3.0. I'm trying to figure out how
to make calls on the customer service line route the way we want.

When call comes in on Line 1 - it should ring 4 times at extension 100
(also the General Delivery Mailbox number), then ring to extension 108.
If no one answers, it should then drop the caller into the General
Delivery mailbox.

I do not want this line to be picked up by the AA. I want it to route
the caller without using the Call Pilot.

Is this possible? How can I accomplish this?

Many Thanks.


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