Nortel Networks Handset/Headset volume

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Subject Author Date
Handset/Headset volume Michael Andrews 04-10-06
Posted by Michael Andrews on April 10, 2006, 8:56 am
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I get complaints quite often at our site that the volume on the phones
is too low, especially in the call centres, even with the phone volumes
maxed out. Is there a way to increase the volume on the TN, or on a
specific line card?

Thanks,
Michael Andrews


Posted by Kevin Martin on April 10, 2006, 9:11 am
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Michael Andrews wrote:
> I get complaints quite often at our site that the volume on the phones
> is too low, especially in the call centres, even with the phone volumes
> maxed out. Is there a way to increase the volume on the TN, or on a
> specific line card?
>

Any more info, like what phone system are we talking about?

Kevin Martin

Posted by Michael Andrews on April 11, 2006, 8:42 am
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I don't know why my reply didn't show up yesterday...

We have an Option 61C running Succession 3.0.


Posted by Kevin Martin on April 11, 2006, 10:27 am
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Michael Andrews wrote:
> I don't know why my reply didn't show up yesterday...
>
> We have an Option 61C running Succession 3.0.
>
Sorry, I can't help

Kevin

Posted by John Smith on April 12, 2006, 8:21 pm
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This is probably a headset only issue. a lot of headsets have dip switchs to
match the impedance of the phone that you are using. Contact the manufactor
of the headset that you are using and find out if it is compatiable with the
pbx and phone set that you are using and if so what the settings should be.

> I get complaints quite often at our site that the volume on the phones
> is too low, especially in the call centres, even with the phone volumes
> maxed out. Is there a way to increase the volume on the TN, or on a
> specific line card?
>
> Thanks,
> Michael Andrews
>



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