Forward Call Pilot Applcation
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Posted by Cnewman on August 9, 2006, 8:20 pm
Please log in for more thread options I have created a Callpilot Application. The application is very simple. It Starts Plays and Announcement then Ends. I Have created a Phantom TN for the Application DCFW to the Callpilot DN. And Created a Service Directory Number in callpilot for the Application. I am able to call the Phantom DN and the Announcement plays. I need to be able to forward phones to the Application and have the Announcement played. When I set a phone to be forwarded to the application the users voicemail greeting is played and not the announcement.. Is there something that I am doing wrong? Thanks | |||||||||||||||||||||||||||||||||||||
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Posted by Andrew Majosi on August 10, 2006, 12:05 am
Please log in for more thread options it, followed by the Phantom DN, then press it again? | |||||||||||||||||||||||||||||||||||||
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Posted by Cnewman on August 10, 2006, 4:16 am
Please log in for more thread options
Yep correct, cfw button on the phone.. forward to the phantom DN. then press again. Thanks Andrew Majosi wrote: > How do you forward the phone? Do you have a CFW button on the phone, press
> it, followed by the Phantom DN, then press it again? > > > Hi,
> > > > I have created a Callpilot Application. The application is very simple. > > It Starts Plays and Announcement then Ends. > > > > I Have created a Phantom TN for the Application DCFW to the Callpilot > > DN. And Created a Service Directory Number in callpilot for the > > Application. > > > > I am able to call the Phantom DN and the Announcement plays. > > > > I need to be able to forward phones to the Application and have the > > Announcement played. When I set a phone to be forwarded to the > > application the users voicemail greeting is played and not the > > announcement.. Is there something that I am doing wrong? > > > > Thanks > > | |||||||||||||||||||||||||||||||||||||
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Posted by Andrew Majosi on August 10, 2006, 7:25 pm
Please log in for more thread options Is the number you are trying to forward on Key 0 of the phone? Do you
immediately get to voice mail when calling the forwarded phone, or does it ring 4 times first? >
> Yep correct, cfw button on the phone.. forward to the phantom DN. then > press again. > > Thanks > > > Andrew Majosi wrote: >> How do you forward the phone? Do you have a CFW button on the phone,
>> press >> it, followed by the Phantom DN, then press it again? >> >> > Hi,
>> > >> > I have created a Callpilot Application. The application is very simple. >> > It Starts Plays and Announcement then Ends. >> > >> > I Have created a Phantom TN for the Application DCFW to the Callpilot >> > DN. And Created a Service Directory Number in callpilot for the >> > Application. >> > >> > I am able to call the Phantom DN and the Announcement plays. >> > >> > I need to be able to forward phones to the Application and have the >> > Announcement played. When I set a phone to be forwarded to the >> > application the users voicemail greeting is played and not the >> > announcement.. Is there something that I am doing wrong? >> > >> > Thanks >> > >
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Posted by Cnewman on August 11, 2006, 4:01 am
Please log in for more thread options Yep its key 0, and it rings twice then goes to the users mailbox
greeting. Andrew Majosi wrote: > Is the number you are trying to forward on Key 0 of the phone? Do you
> immediately get to voice mail when calling the forwarded phone, or does it > ring 4 times first? > > >
> > Yep correct, cfw button on the phone.. forward to the phantom DN. then > > press again. > > > > Thanks > > > > > > Andrew Majosi wrote: > >> How do you forward the phone? Do you have a CFW button on the phone,
> >> press > >> it, followed by the Phantom DN, then press it again? > >> > >> > Hi, > >> > > >> > I have created a Callpilot Application. The application is very simple. > >> > It Starts Plays and Announcement then Ends. > >> > > >> > I Have created a Phantom TN for the Application DCFW to the Callpilot > >> > DN. And Created a Service Directory Number in callpilot for the > >> > Application. > >> > > >> > I am able to call the Phantom DN and the Announcement plays. > >> > > >> > I need to be able to forward phones to the Application and have the > >> > Announcement played. When I set a phone to be forwarded to the > >> > application the users voicemail greeting is played and not the > >> > announcement.. Is there something that I am doing wrong? > >> > > >> > Thanks > >> > > >
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>
> I have created a Callpilot Application. The application is very simple.
> It Starts Plays and Announcement then Ends.
>
> I Have created a Phantom TN for the Application DCFW to the Callpilot
> DN. And Created a Service Directory Number in callpilot for the
> Application.
>
> I am able to call the Phantom DN and the Announcement plays.
>
> I need to be able to forward phones to the Application and have the
> Announcement played. When I set a phone to be forwarded to the
> application the users voicemail greeting is played and not the
> announcement.. Is there something that I am doing wrong?
>
> Thanks
>