Nortel Networks Can't connect i2050 via VPN

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Subject Author Date
Can't connect i2050 via VPN scott.leckie 07-11-06
Posted by on July 11, 2006, 4:26 pm
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Hi all,

I never get past a "cannot connect to server" message when trying to
connect my softphone to a BCM, over a VPN.

The softphone works fine on the LAN, and we use a Cisco IPSEC VPN that
allows all traffic between the VPN LAN and the LAN that hosts the BCM.
The BCM has its default gateway set so that it responds to traffic
(well, pings at least) from the VPN.

I quickly realised that I had to use the Configuration utility to set
the IP Address of the server, rather than use DHCP. I left the port at
it's default of 5000.

One thing that occurs to me is that I am using WinXP SP2 and, when I'm
away from the corporate LAN, the firewall is enabled. I've added
i2050.exe to the Excluded Programs list but that hasn't made any
difference.

Any ideas?
Thanks,
Scott


Posted by on July 11, 2006, 7:38 pm
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scott.leckie@btclick.com wrote:
> Hi all,
>
> I never get past a "cannot connect to server" message when trying to
> connect my softphone to a BCM, over a VPN.
>

FIXED!

It was nothing to do with the VPN specifically, but because the i2050
defaults to port 5000 when you manually specify the IP Address of the
server, but the BCM listens on port 7000.


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