Nortel Networks Caller Id Discarded on Option 11C

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Subject Author Date
Caller Id Discarded on Option 11C francisco.bernardes 10-05-06
Posted by on October 5, 2006, 9:22 am
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Hello All,

I'm currently having an issue when starting a call will a caller ID
greater than 14 digits, the receiving party gets the call through a
TAPI server, but the caller ID is set to (null), thus providing no
identification about the calling party.

I've checked and it seems to affect some Nortel switches, i've seen a
fix (MPLR15665) on NortelNetworks.com with the exact same descriptiom
unfortunatelly i get an Invalid File Format when installing it, it's
not a download problem, the file was brought to me by a Nortel
representative.

Versions used are:
Nortel Meridian 1 option 11c (Software release 25.40b)
Symposium Call Centre Server - release number: 04.02.06
TAPI Server - version 3.0

Thanks in advance for any help
Francisco


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