Nortel Networks Call Pilot issues

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Subject Author Date
Call Pilot issues Frank_232 08-01-06
Posted by Frank_232 on August 1, 2006, 1:52 pm
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I have Call Pilot Manager version 04.04.04.03 and one of the problems
is when users access voice mail to check messages the system plays
You have one new message but it doesn't play the message right after
that. The user has to press number 2 or press play on the 3904 phone to
play the message, which is very annoying. Is there any way that call
pilot can be programmed to automatic play the message after the
greeting says you have one new message?

Also, after you play the message the system doesn't give you a save
option, and users don't know if the message was automatically save
which also very confusing. Can I change the system greeting to said
save or the display of the 3904 to have an option for the user to press
to save. Thanks for your help.


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