Nortel Networks Call Pilot 4 Backup question

Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Call Pilot 4 Backup question AMP 04-25-07
Posted by AMP on April 25, 2007, 11:02 am
Please log in for more thread options
Just wondering does anyone have any experience with Backing up to a
Network share on the Call Pilot Server or using an external USB hard
drive as opposed to a SCSI Tape drive?


Posted by John on April 25, 2007, 12:37 pm
Please log in for more thread options
I backed CP 4.0 to a network share successfully. You need to use pass
through authentication which means that you need local matching userid's and
passwords defined on both of the servers. Create the share and ensure you
can connect from the Call Pilot server. Assuming you can do that you should
be able to fire up the back-up agent via your web interface.


> Just wondering does anyone have any experience with Backing up to a
> Network share on the Call Pilot Server or using an external USB hard
> drive as opposed to a SCSI Tape drive?
>



Posted by Renegade on May 3, 2007, 4:18 am
Please log in for more thread options
Yes, Exactly what John said.
Furthermore, I have also had a USB 2 external HDD connected to the
remote system and backed up to this.
Cheers.


> Just wondering does anyone have any experience with Backing up to a
> Network share on the Call Pilot Server or using an external USB hard
> drive as opposed to a SCSI Tape drive?



Posted by AMP on May 14, 2007, 12:04 pm
Please log in for more thread options
> Yes, Exactly what John said.
> Furthermore, I have also had a USB 2 external HDD connected to the
> remote system and backed up to this.
> Cheers.
>
>
> > Just wondering does anyone have any experience with Backing up to a
> > Network share on the Call Pilot Server or using an external USB hard
> > drive as opposed to a SCSI Tape drive?

When backing up to the network (network share) does the backup
overwrite old backup files or create a new backup file every time? Is
there an option to have it overwrite, I know there is when backing up
to tape but don't see it in the network options.


Posted by John on May 15, 2007, 1:27 pm
Please log in for more thread options
I have the same issue, I can not find a way to have it over write. It is a
new full back up file every eating almost 12 GB's of space. I asked Nortel
and was told there is no way at this time to over write but I have a hard
time believing that.


>> Yes, Exactly what John said.
>> Furthermore, I have also had a USB 2 external HDD connected to the
>> remote system and backed up to this.
>> Cheers.
>>
>>
>> > Just wondering does anyone have any experience with Backing up to a
>> > Network share on the Call Pilot Server or using an external USB hard
>> > drive as opposed to a SCSI Tape drive?
>
> When backing up to the network (network share) does the backup
> overwrite old backup files or create a new backup file every time? Is
> there an option to have it overwrite, I know there is when backing up
> to tape but don't see it in the network options.
>



Similar ThreadsPosted
Call Pilot 4 Backup question April 25, 2007, 11:02 am
Is anyone using Octel prompts instead of Call Pilot prompts in their Call Pilot? March 2, 2006, 7:48 pm
Call Pilot 150 and Reporting For Call Center October 27, 2006, 6:38 am
BCM Call Center Question? September 17, 2005, 2:28 am
Call Pilot February 25, 2005, 12:59 am
Call Pilot May 20, 2005, 6:39 pm
Call Pilot November 14, 2005, 10:10 pm
Call Pilot 4.0 November 15, 2006, 3:25 pm
Call Pilot 4.04 April 17, 2007, 1:09 pm
CallPilot 150 External Call Transfer question June 17, 2005, 11:55 am
Call Pilot 100 IP address. February 9, 2005, 4:16 am
call pilot reporter April 25, 2005, 4:42 pm
Faxing from Call Pilot August 26, 2005, 12:48 pm
Call Pilot + Symposium = ??? September 29, 2005, 6:08 am
Call Pilot issues August 1, 2006, 1:52 pm