Nortel Networks Call Pilot 4.04

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Subject Author Date
Call Pilot 4.04 John 04-17-07
Posted by John on April 17, 2007, 1:09 pm
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How is it possible that a user with a defined 10 minute
maximum can a user acccount get into a state like I have displayed below?




Status


Storage used: 1476.20 %
Number of messages in mailbox: 355
Total Available: 10 minutes
Total system resources used: 147.62 minutes


Thx in advance,

john mitchell


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Posted by Bob on April 17, 2007, 11:00 pm
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Because they've got 355 messages with an average length of less than 20
seconds. Unless you disable the ability to take messages with a full
mailbox, the only thing the limit does is keep the user from forwarding or
composing messages when they reach the limit.


> How is it possible that a user with a defined 10 minute
> maximum can a user acccount get into a state like I have displayed below?
>
>
>
>
> Status
>
>
> Storage used: 1476.20 %
> Number of messages in mailbox: 355
> Total Available: 10 minutes
> Total system resources used: 147.62 minutes
>
>
> Thx in advance,
>
> john mitchell
>
>



Posted by John on April 18, 2007, 8:53 am
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Thx Bob, I over looked the option to "Block Call Answering When Mailbox is
Full". I assume the caller will simply hear a generic message saying the
mailbox is full when this is enabled? What will happen to everyone that has
exceeded the limit allotted that are in that class? Hopefully it will not
affect the existing messages.

Thx again

John Mitchell





> Because they've got 355 messages with an average length of less than 20
> seconds. Unless you disable the ability to take messages with a full
> mailbox, the only thing the limit does is keep the user from forwarding or
> composing messages when they reach the limit.
>
>
>> How is it possible that a user with a defined 10 minute
>> maximum can a user acccount get into a state like I have displayed below?
>>
>>
>>
>>
>> Status
>>
>>
>> Storage used: 1476.20 %
>> Number of messages in mailbox: 355
>> Total Available: 10 minutes
>> Total system resources used: 147.62 minutes
>>
>>
>> Thx in advance,
>>
>> john mitchell
>>
>>
>
>



Posted by Bob on April 18, 2007, 10:43 pm
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They'll be stuck with the messages they have, and won't get new ones until
they clean up the mess.


> Thx Bob, I over looked the option to "Block Call Answering When Mailbox is
> Full". I assume the caller will simply hear a generic message saying the
> mailbox is full when this is enabled? What will happen to everyone that
> has exceeded the limit allotted that are in that class? Hopefully it will
> not affect the existing messages.
>
> Thx again
>
> John Mitchell
>
>
>
>
>
>> Because they've got 355 messages with an average length of less than 20
>> seconds. Unless you disable the ability to take messages with a full
>> mailbox, the only thing the limit does is keep the user from forwarding
>> or composing messages when they reach the limit.
>>
>>
>>> How is it possible that a user with a defined 10 minute
>>> maximum can a user acccount get into a state like I have displayed
>>> below?
>>>
>>>
>>>
>>>
>>> Status
>>>
>>>
>>> Storage used: 1476.20 %
>>> Number of messages in mailbox: 355
>>> Total Available: 10 minutes
>>> Total system resources used: 147.62 minutes
>>>
>>>
>>> Thx in advance,
>>>
>>> john mitchell
>>>
>>>
>>
>>
>
>



Posted by Renegade on April 18, 2007, 4:54 am
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I agree with Bob, but I'm also thinking of something to do with COS
per mailbox.
Not sure if I am thinking of a different phone system though......



> How is it possible that a user with a defined 10 minute
> maximum can a user acccount get into a state like I have displayed below?
>
> Status
>
> Storage used: 1476.20 %
> Number of messages in mailbox: 355
> Total Available: 10 minutes
> Total system resources used: 147.62 minutes
>
> Thx in advance,
>
> john mitchell
>
> begin 666 to_top.gif
> M1TE&.#EA"@`*`(#_`,# P'=W=R'Y! $`````+ `````*``H```(3A!%QF[G8
> 5G(D1TG;JTPQOWTE `0`[WTE `0`[
> `
> end



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