Call Pilot
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Posted by Sam Nash on November 14, 2005, 10:10 pm
Please log in for more thread options (December, we've been told). Vendor is trying to sell us Call Pilot. Seems like I've heard a few negatives about it on this board. Is it any good? Are there severe problems with it? Anything we should know about migrating MerMail to CP? TIA, Sam | ||||||||||||||||||||||||||||
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Posted by coota on November 15, 2005, 5:35 am
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Posted by Bryan Hesters on November 16, 2005, 11:57 am
Please log in for more thread options Is it any good? We migrated from Octel to CP 4.0 a year and half ago.
We expanded our feature set significantly. The only problems we've had were related to Microsoft updates for worm/virus prevention caused by the fact that NT 4 version that runs on CallPilot is a Nortel Proprietary install that has to be updated by them. Amidst the Zotov and Blaster virus outbreaks, Nortel wasn't as quick to the plate with a software solution as I would have liked, but by taking network-based preventative measures, there was no real issue. Like any mission-critical enterprise system, Call Pilot has its nuances, but it's a very reliable and very robust system overall. | ||||||||||||||||||||||||||||
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Posted by CSDS-5 on November 16, 2005, 5:38 pm
Please log in for more thread options As with any Windows product you must back up your CallPilot. I have
had no problems with my system and it has been online for about a year. I would strongly recommend before you bring you CallPilot online you install another hard drive to mirror the two. Provides great redundancy and allows you to restore the Vmail system very quickly. I don't think that Nortel recommends this but it is any easy install and works with Windows NT. | ||||||||||||||||||||||||||||
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Posted by Yeomans on November 29, 2005, 9:22 pm
Please log in for more thread options Callpilot 4 doesn't run on windows nt 4. It runs on windows 2003. If you buy
enough licences for desktop messaging so that a majority of users can have this class of service, you can be very feature rich. you can use mycallpilot to listen to your messages over a web brower interface or intergrate it with outlook to manage your messages through that way. It also can send you a email that you have a message if you set up text messaging. | ||||||||||||||||||||||||||||
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> had no problems with my system and it has been online for about a year.
> I would strongly recommend before you bring you CallPilot online you
> install another hard drive to mirror the two. Provides great
> redundancy and allows you to restore the Vmail system very quickly. I
> don't think that Nortel recommends this but it is any easy install and
> works with Windows NT.
>