Nortel Networks Baystack 350-24T Password Reset

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Subject Author Date
Baystack 350-24T Password Reset jwwstpete 11-04-07
Posted by on November 4, 2007, 4:08 am
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I know this is a longshot...

I've Googled my head-off in looking for a way to get into this switch
via the serial console, and found the usual "secure/secure" and "user/
user" combo. I can get in via read-only by "user/user" however, I
still don't have a writable username and password combo. I've also
tried the "NetISc" attempt to no avail.

Does anyone have a solution that doesn't involve shelling out $300 per
incident to Nortel over a router I only paid $15 for? If not, this
doesn't bode well for my further purchasing decisions for my company
over Nortel hardware.


Posted by on November 5, 2007, 7:15 pm
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On Nov 4, 4:08 am, the original poster wrote:
> I know this is a longshot...
>
> I've Googled my head-off in looking for a way to get into this switch
> via the serial console, and found the usual "secure/secure" and "user/
> user" combo. I can get in via read-only by "user/user" however, I
> still don't have a writable username and password combo. I've also
> tried the "NetISc" attempt to no avail.
>
> Does anyone have a solution that doesn't involve shelling out $300 per
> incident to Nortel over a router I only paid $15 for? If not, this
> doesn't bode well for my further purchasing decisions for my company
> over Nortel hardware.

After trying most of the usual responses from the 'net -- and a few
responses from individuals -- I'm still no closer to being able to use
my switch. I've attempted to contact Nortel, and their menu tree is
obnoxious! I'm even willing to pay for a $50 support contract to get
this switch working and configured.

After contacting more than quite a few of my local resellers, nobody
even has a clue how to go about this. I know that this is a legacy
switch, but it's still a little disappointing that someone *somewhere*
doesn't have a clue how to get the translated MAC address password or
a backdoor.

BayStack 350-24T HW:RevL FW:V1.48 SW:v4.3.0.4 ISVN:2


Posted by Dophi on November 6, 2007, 9:24 am
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On Nov 6, 8:15 am, jwwstp...@gmail.com wrote:
> On Nov 4, 4:08 am, the original poster wrote:
>
> > I know this is a longshot...
>
> > I've Googled my head-off in looking for a way to get into this switch
> > via the serial console, and found the usual "secure/secure" and "user/
> > user" combo. I can get in via read-only by "user/user" however, I
> > still don't have a writable username and password combo. I've also
> > tried the "NetISc" attempt to no avail.
>
> > Does anyone have a solution that doesn't involve shelling out $300 per
> > incident to Nortel over a router I only paid $15 for? If not, this
> > doesn't bode well for my further purchasing decisions for my company
> > over Nortel hardware.
>
> After trying most of the usual responses from the 'net -- and a few
> responses from individuals -- I'm still no closer to being able to use
> my switch. I've attempted to contact Nortel, and their menu tree is
> obnoxious! I'm even willing to pay for a $50 support contract to get
> this switch working and configured.
>
> After contacting more than quite a few of my local resellers, nobody
> even has a clue how to go about this. I know that this is a legacy
> switch, but it's still a little disappointing that someone *somewhere*
> doesn't have a clue how to get the translated MAC address password or
> a backdoor.
>
> BayStack 350-24T HW:RevL FW:V1.48 SW:v4.3.0.4 ISVN:2

Use Ctrl + C during boot. Then, you can use "i" to clear
configuration in flash (reset everything even password).
Does this cost $50 if it works? ha...


Posted by on November 6, 2007, 2:17 pm
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> On Nov 6, 8:15 am, jwwstp...@gmail.com wrote:
>
>
>
> > On Nov 4, 4:08 am, the original poster wrote:
>
> > > I know this is a longshot...
>
> > > I've Googled my head-off in looking for a way to get into this switch
> > > via the serial console, and found the usual "secure/secure" and "user/
> > > user" combo. I can get in via read-only by "user/user" however, I
> > > still don't have a writable username and password combo. I've also
> > > tried the "NetISc" attempt to no avail.
>
> > > Does anyone have a solution that doesn't involve shelling out $300 per
> > > incident to Nortel over a router I only paid $15 for? If not, this
> > > doesn't bode well for my further purchasing decisions for my company
> > > over Nortel hardware.
>
> > After trying most of the usual responses from the 'net -- and a few
> > responses from individuals -- I'm still no closer to being able to use
> > my switch. I've attempted to contact Nortel, and their menu tree is
> > obnoxious! I'm even willing to pay for a $50 support contract to get
> > this switch working and configured.
>
> > After contacting more than quite a few of my local resellers, nobody
> > even has a clue how to go about this. I know that this is a legacy
> > switch, but it's still a little disappointing that someone *somewhere*
> > doesn't have a clue how to get the translated MAC address password or
> > a backdoor.
>
> > BayStack 350-24T HW:RevL FW:V1.48 SW:v4.3.0.4 ISVN:2
>
> Use Ctrl + C during boot. Then, you can use "i" to clear
> configuration in flash (reset everything even password).
> Does this cost $50 if it works? ha...

Unfortunately, the unit will not let me send a Cntrl+C during the POST
and break into the menu. I've tried sending a break command as well
-- no dice. 9600, 8/N/1, minicom linux. I can get the login screen
however..


Posted by on November 6, 2007, 2:20 pm
Please log in for more thread options
> On Nov 6, 8:15 am, jwwstp...@gmail.com wrote:
>
>
>
> > On Nov 4, 4:08 am, the original poster wrote:
>
> > > I know this is a longshot...
>
> > > I've Googled my head-off in looking for a way to get into this switch
> > > via the serial console, and found the usual "secure/secure" and "user/
> > > user" combo. I can get in via read-only by "user/user" however, I
> > > still don't have a writable username and password combo. I've also
> > > tried the "NetISc" attempt to no avail.
>
> > > Does anyone have a solution that doesn't involve shelling out $300 per
> > > incident to Nortel over a router I only paid $15 for? If not, this
> > > doesn't bode well for my further purchasing decisions for my company
> > > over Nortel hardware.
>
> > After trying most of the usual responses from the 'net -- and a few
> > responses from individuals -- I'm still no closer to being able to use
> > my switch. I've attempted to contact Nortel, and their menu tree is
> > obnoxious! I'm even willing to pay for a $50 support contract to get
> > this switch working and configured.
>
> > After contacting more than quite a few of my local resellers, nobody
> > even has a clue how to go about this. I know that this is a legacy
> > switch, but it's still a little disappointing that someone *somewhere*
> > doesn't have a clue how to get the translated MAC address password or
> > a backdoor.
>
> > BayStack 350-24T HW:RevL FW:V1.48 SW:v4.3.0.4 ISVN:2
>
> Use Ctrl + C during boot. Then, you can use "i" to clear
> configuration in flash (reset everything even password).
> Does this cost $50 if it works? ha...

Just tried again. I can't send a Cntrl-C or a break via serial during
POST.


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