BM 50 Outgoing Caller ID
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Posted by Bazzer on May 8, 2008, 11:45 am
Please log in for more thread options I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco (Embarq) to send only the pilot (main) number in the outgoing Caller ID string rather than the line that originated the call. I'm trying to avoid calls being returned to anything other than the pilot (main) number. Embarq say this can't be done. Does anyone know different and, more importantly, how I can get them to implement the change. Or, can the BCM 50 send the Caller ID string itself and, if it does so, will the local switch just "pass through" this data? Thanks Barry | ||||||||||||||||||||||
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Posted by Gerald Harper on May 8, 2008, 3:35 pm
Please log in for more thread options (depending on what they call it). tell them you want to keep the real numbers on the lines but want only the pilot used for outbound CLID. It is very easy for them to do this and I would not take no for an answer. | ||||||||||||||||||||||
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Posted by Bazzer on May 9, 2008, 2:26 pm
Please log in for more thread options > Have the telco convert the lines to a rollover or hunt or overline group.
> (depending on what they call it). tell them you want to keep the real > numbers on the lines but want only the pilot used for outbound CLID. It is= > very easy for them to do this and I would not take no for an answer.
> > > > > > > Hi.
>
> > I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
> > (Embarq) to send only the pilot (main) number in the outgoing Caller > > ID string rather than the line that originated the call. I'm trying to > > avoid calls being returned to anything other than the pilot (main) > > number. >
> > Embarq say this can't be done. Does anyone know different and, more
> > importantly, how I can get them to implement the change. >
> > Or, can the BCM 50 send the Caller ID string itself and, if it does
> > so, will the local switch just "pass through" this data? >
> > Thanks
> > Barry- Hide quoted text - >
> - Show quoted text - Thanks for the input. The lines are already in a hunt group. Embarq is adamant they cannot over-ride the Caller ID number. Personally, I would have thought this would have been a programmable option in their switch. "Not taking no for an answer" rarely works with the Devil and telephone companies! I probably need to speak to the person who actually programs the switch to get a definitive answer but I'm clueless as to how to contact such an elusive individual. Any other suggestions? Barry | ||||||||||||||||||||||
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Posted by Gerald Harper on May 13, 2008, 12:00 pm
Please log in for more thread options convert it to a hunt group "rollover, overline) with only one main number,
no real numbers on the member trunks. >> Have the telco convert the lines to a rollover or hunt or overline group.
>> (depending on what they call it). tell them you want to keep the real >> numbers on the lines but want only the pilot used for outbound CLID. It >> is >> very easy for them to do this and I would not take no for an answer. >> >> >> >> >> >> > Hi.
>>
>> > I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
>> > (Embarq) to send only the pilot (main) number in the outgoing Caller >> > ID string rather than the line that originated the call. I'm trying to >> > avoid calls being returned to anything other than the pilot (main) >> > number. >>
>> > Embarq say this can't be done. Does anyone know different and, more
>> > importantly, how I can get them to implement the change. >>
>> > Or, can the BCM 50 send the Caller ID string itself and, if it does
>> > so, will the local switch just "pass through" this data? >>
>> > Thanks
>> > Barry- Hide quoted text - >>
>> - Show quoted text - >
> Thanks for the input. > > The lines are already in a hunt group. > > Embarq is adamant they cannot over-ride the Caller ID number. > Personally, I would have thought this would have been a programmable > option in their switch. > > "Not taking no for an answer" rarely works with the Devil and > telephone companies! I probably need to speak to the person who > actually programs the switch to get a definitive answer but I'm > clueless as to how to contact such an elusive individual. > > Any other suggestions? > > Barry | ||||||||||||||||||||||
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Posted by on June 12, 2008, 8:47 pm
Please log in for more thread options wrote:
>convert it to a hunt group "rollover, overline) with only one main number,
>no real numbers on the member trunks. > >>> Have the telco convert the lines to a rollover or hunt or overline group.
>>> (depending on what they call it). tell them you want to keep the real >>> numbers on the lines but want only the pilot used for outbound CLID. It >>> is >>> very easy for them to do this and I would not take no for an answer. >>> >>> >>> >>> >>> >>> > Hi. >>> >>> > I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco >>> > (Embarq) to send only the pilot (main) number in the outgoing Caller >>> > ID string rather than the line that originated the call. I'm trying to >>> > avoid calls being returned to anything other than the pilot (main) >>> > number. >>> >>> > Embarq say this can't be done. Does anyone know different and, more >>> > importantly, how I can get them to implement the change. >>> >>> > Or, can the BCM 50 send the Caller ID string itself and, if it does >>> > so, will the local switch just "pass through" this data? >>> >>> > Thanks >>> > Barry- Hide quoted text - >>> >>> - Show quoted text - >>
>> Thanks for the input. >> >> The lines are already in a hunt group. >> >> Embarq is adamant they cannot over-ride the Caller ID number. >> Personally, I would have thought this would have been a programmable >> option in their switch. >> >> "Not taking no for an answer" rarely works with the Devil and >> telephone companies! I probably need to speak to the person who >> actually programs the switch to get a definitive answer but I'm >> clueless as to how to contact such an elusive individual. >> >> Any other suggestions? >> >> Barry I work for Windstream in KY we can set the Analog numbers to ANI the pilot. So it is possible. It does make fixixng the lines harder for the phone tech if you have trouble on them though unless you have very good records. If you get a PRI you can also set OLI to the Main number. | ||||||||||||||||||||||
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>
> I have a BCM 50 v3 with 6 analog trunks. I wanted my local telco
> (Embarq) to send only the pilot (main) number in the outgoing Caller
> ID string rather than the line that originated the call. I'm trying to
> avoid calls being returned to anything other than the pilot (main)
> number.
>
> Embarq say this can't be done. Does anyone know different and, more
> importantly, how I can get them to implement the change.
>
> Or, can the BCM 50 send the Caller ID string itself and, if it does
> so, will the local switch just "pass through" this data?
>
> Thanks
> Barry