BCM Unified Messaging on Windows XP & Outlook 2002 - outbox issue
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Posted by chuck on May 3, 2005, 11:04 pm
Please log in for more thread options Have a BCM 3.6 with Unified messaging/fax to desktop. When UM is installed on the XP machine, I cannot send out email or forward voicemail/fax messages. All of the messages stay in the outbox. In can receive vm and email fine. If I uninstall UM, in can send OK, but after installing the messages are held in the outbox. The "send/receive" option has no effect. Unified messaing works fine on Windows 2000 machine with same user logged in. This is WinXP SP2. Email is stored on a MS exchange server and callpilot is configured for a MAPI interface. Any ideas? Chuck | |||||||||||||
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Posted by biv343 on May 5, 2005, 10:52 am
Please log in for more thread options What version is your UM client? | |||||||||||||
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Posted by chuck on May 5, 2005, 11:53 am
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Client is 2.01.27.15 biv343 wrote: > What version is your UM client?
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Posted by pyite on May 28, 2005, 6:50 pm
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We use the same setup and had a problem similar to this. During the install the Unified Messenger client there's a checkbox to associate with the default profile in Outlook. This caused problems for us on systems with no default profile set where users actually used a different profile. We had to uninstall, then go to Start / Settings / Control Panel / Mail, click Show Profiles, then select a default profile in there that was correct, then reinstall UM. I don't know if this helped or if there's another way to do this, but that worked for us. | |||||||||||||
